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A leading debt management company is reporting a rise in the numbers of its customers who cite loss of sleep as a direct result of debt anxiety as a major catalyst for contacting the company for help.
Annual average household expenditure is estimated to be £35,978. The corresponding figure for a household where the main occupant is 65 – 74 is £23,711 and £15,139 where they are aged 75 and over
A third of workers are more likely to go into work ill because of the economic downturn, a survey reveals. The study of 1,600, found that 30 per cent of workers are now more inclined to go to work sick as a result of the current economic climate. Around half of those choosing to turn up for duty while sick said the most important factor in their decision was job security.
With the recent Macmillan study showing cancer sufferers and their families are 20 times more likely to ask for help about financial issues, than about death and dying, Chartis Direct reports increased interest in its unique cancer insurance products WellWoman and CancerCare, which give cash payouts on diagnosis of cancer.

Edition 23 24-07-2011
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Know your rights to avoid meltdown in the summer sales

www.moneyagonyaunt.com today reports that shoppers looking for cheap deals during summer sales can avoid bargain hunting misery by understanding their consumer rights, Consumer Focus warns today.07-07-2010

There are tips to take note of before indulging yourself in a sale!

Knowing your rights could save you some hard-earned cash at a time when every penny counts. If you buy goods for sale, you have the same legal rights as any other purchase.  This means you can expect an item to be of satisfactory quality, fit for purpose and as described. If this turns out not to be the case, even with a sale item, you should be entitled to a refund, replacement or repair.

You should also take note of retailers’ voluntary returns policies as they may be different during the sales.

Know your consumer rights in case shopping turns out to be more fool’s gold than 24 carat. Shops may try and convince people they are not entitled to a refund when in fact they are. By protecting ourselves with our rights, we can all make sure we don’t get burned in the heat of the summer sales.

Five top tips to be a smart bargainer:
1. If it’s faulty – take it back.
When you buy something it should be satisfactory quality and fit for purpose. If an item develops a fault within the first six months you can assume the problem was there when you bought it so you should be entitled to a refund, repair or replacement.
2. You don’t need a receipt to get a refund, a bank statement might do.
If an item is damaged or poor quality you are entitled to a refund, even in the sales. Many shops say they only offer this with proof of purchase but that doesn’t have to be a receipt. If you paid by card, your bank statement might do.
3. Don’t be fobbed off by a warranty.
If the item has a warranty and there is a problem with it the shop may tell you to contact the manufacturer. However, remember that while a warranty may give you extra protections on top of your statutory rights it doesn't remove a retailer's obligations.   
4. If it’s more damaged than the shop said, you can still take it back.
In the sales, shops often sell goods that are faulty with a special label on saying what the problem is, for example a missing button. If the item turns out to be even more damaged you are entitled to a refund, whatever the shop says.
5. Check the shop’s returns policy – it may be different during the sale.
Some shops let you return an item if it doesn’t fit or you change your mind but they don’t have to and may not let you do so in the sale. Shoppers need to think carefully before they get to the till and be sure about what they’re buying. Check whether you can return something and if you can, ask what the time limit is.

 

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