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A leading debt management company is reporting a rise in the numbers of its customers who cite loss of sleep as a direct result of debt anxiety as a major catalyst for contacting the company for help.
Annual average household expenditure is estimated to be £35,978. The corresponding figure for a household where the main occupant is 65 – 74 is £23,711 and £15,139 where they are aged 75 and over
A third of workers are more likely to go into work ill because of the economic downturn, a survey reveals. The study of 1,600, found that 30 per cent of workers are now more inclined to go to work sick as a result of the current economic climate. Around half of those choosing to turn up for duty while sick said the most important factor in their decision was job security.
With the recent Macmillan study showing cancer sufferers and their families are 20 times more likely to ask for help about financial issues, than about death and dying, Chartis Direct reports increased interest in its unique cancer insurance products WellWoman and CancerCare, which give cash payouts on diagnosis of cancer.

Edition 23 24-07-2011
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Car consumers should stop losing money from their dealer

www.moneyagonaunt.com today reports that the OFT has today published new regulations for second-hand car dealers which explains their legal obligations to customers under consumer protection laws.05-07-2010

The guidance has been issued because of a study that found consumers lose an estimated £85 million per year from problems connected with their dealer.  These problems include fixing unresolved faults that the dealer should be fixing, issues around illegal clocking, dealers pretending to be private sellers, the use of illegal disclaimers and failures to disclose sufficient information about vehicles prior to sale.

The new guidance and checklist is intended to help dealers comply with two important pieces of consumer protection legislation:
• the Consumer Protection from Unfair Trading Regulations 2008 which bans unfair commercial practices towards consumers, and
• the Sale of Goods Act 1979 which runs dealers' legal obligations to consumers in terms of quality, fitness and description of the vehicle being sold, and consumers rights to redress when something goes wrong.

The checklist highlights some of the steps dealers should take to help comply with the clear dos and don'ts.  These steps include performing pre-sale history and mileage checks, checking the vehicle's condition, providing customers with important information before the sale, and dealing with faulty vehicles.

Heather Clayton, Senior Director of the OFT's Consumer Group, said:
'We hope that this guidance will improve business practices in the second-hand car market and lead to fewer complaints from consumers. Tackling unfair practices in the second-hand car market is an OFT enforcement priority, and we will continue to work with local authority Trading Standards to take action against dealers engaging in sharp practices.'

 

 

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